There are different ways in which you can add tasks using the Gantt module. You can add tasks one by one or add a group of tasks to the scope of the Box. When you use the Gantt's interface, besides adding Jira issues you can also add Basic tasks which will be only displayed using the App.

When you create a new task, if you do not specify the task duration, it will be set to 1 day.

By default, the app requires two points on the timeline (in other words two dates) to generate a taskbar and determine the start and endpoints. Those points in time are the task's 'Start date" and 'End date' and are stored as 'Start date' and 'End date' custom fields by default.

If a Task with no Start and/or End Dates is added to the scope of a Box, the app will pick the Original Estimate value to calculate the duration and set the task's Start date to Creation date.

Following this logic, if no Original Estimate value is available the app will again use the creation date as Start Date and when the End Date is empty, then it picks the resolution date (if the issue was Resolved) instead. This usually means that a Task will be set as a 1-day duration starting on the Creation date. With Original Estimate mapped as the Start or End Dates, it will represent the duration of a Task.

Box scheduling settings and period mode can automatically overwrite start/end dates.

Creating new tasks

Jira tasks

Create a new JIRA Task (issue) using the task creation screen. Any issue type can be added as a task. If a task is already selected, the new task will be added just beneath it on the same level in the hierarchy.

Depending on the project synchronization settings, adding new tasks might update different fields mapped as Start and End date. To learn more go to the following technical configuration page.

For example: If the Start date field is not synchronized or it is not added to the appropriate issues screen, when you add a task there will not be any update of the start date field. However, when the start date is synchronized, adding a task without setting the start date estimate will result in a task update and the creation date will be used as the start date (the creation date will also be used as the end date if the task is not resolved).

In the cloud version of the App, you cant create a Jira sub-task on Gantt - this functionality works only for the Server version of the App.
More information on the differences between cloud and server versions of the App can be found here.

Make sure that the correct Jira project has been selected. Otherwise, you might unintentionally create a task in the wrong project.

If the App overwrites the manually specified start/end dates, make sure to verify Box scheduling settings and period mode of tasks.

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For example: if the parent task is in the "auto top-down" mode, the task period will be automatically altered during creation.

A New Jira task is created. 

Start/end dates are set to 2023.

The task period has been automatically adjusted. 


Basic tasks

Create a Basic task and add it to the list of tasks. Such tasks will not be synchronized with your Jira or connected tools. For example, you will not see a Basic task in your Jira project.

Task Template 

This requires you to create a template first using the Task Template Creation menu in the Box configuration.

Import form file

Import your task templates from other tools like MS Project, MS Excel, or a CSV file. There are two Import WBS Strategies:

  • "Structure Based On Tasks" uses the default issue type for the created tasks
  • "Structure Based On Epics" in which parent tasks are converted into Epics

Clone existing scope

Use your existing Boxes as templates and clone all their contents to a different Box. As data needs to be stored in Jira projects, make sure that your project settings are the same as the source project.

Inline Task Adding

You can add tasks directly using the task list, and they will appear on the selected level in the hierarchy.

Only Jira issues can be added using the inline task adding.



Include existing tasks from a task source

You can add existing tasks to a Box by adjusting its scope definition. Items that already exist in tools such as Jira and Trello can be included in your Box.

Go to: Add task > Manage scope definition to make adjustments.