Basic tasks are tasks stored by the App and are not synchronized with Jira or other connected tools like Trello. Basic tasks can be viewed only using the App's Gantt, Scope, Board modules or the WBS Widget.

They can coexist with other tasks and work great as placeholders or temporary tasks and simulate higher levels in the hierarchy or serve as additional information box. The App uses them to replace non-issue Jira entities (like Components, Versions, Projects) which it is unable to recreate in Jira while cloning the scope.


  • Box admins can create task templates using Basic task in the Box configuration.
  • App admins can create default task templates in the App's administration.


Basic tasks follow the same set of rules (including linking, sorting etc.). However, dependencies (links) between Basic task will not be synchronized. As Basic tasks are not Jira issues, they do not use Jira fields, hence no dates are set as Start or End date. However, it is possible to aggregate the MIN (earliest) or MAX (latest) date from all the children tasks by editing the Column Views, convert tasks to Milestone and set Baselines just like with other tasks. You can also manually color code your Basic tasks and multiple tasks using Task templates

Common use cases

As Basic tasks are not stored in the Host Platform (in Jira) you can use them in a variety of ways. You can for example:

  • convert them in Milestones,
  • use Basic tasks as placeholders,
  • use Basic tasks additional are for notes,
  • use Basic task to create a custom hierarchy and aggregate data.

Creating a new Basic task

The Basic task has three fields:

  • Summary (required)
  • Start Date 
  • End Date

Task structure based on Basic tasks

Building the task structure using the Basic task can only be done manually using drag & drop or indent / outdent arrows. 

Basic tasks templates

Basic Tasks can be arranged into Templates. Use this to add multiple tasks that represent repeatable items, such as project phases.