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Knowledge Base

Tutorials and tips

Using private Trello boards

BigPicture Trello power-up can be used only on Trello Boards which belong to a team.

Boards which are not part of a team cannot be used to open BigPicture Trello and will result in following information:

This fact is caused by a database tenant concept introduced by Trello which is an IT architecture fundamental affecting BigPicture Trello power-up.

How to fix this issue

To enable BigPicture power-up move the Board to a team by following these steps:

  1. Create new Private team
  2. Move the Board to team created in step 1


Alternatively, you can move the Board to an existing Team and enjoy BigPicture (smile)


The goal is to assign the Board to a specific Trello Team which will unlock BigPicture power-up.

Supported platforms

We currently support web-based Trello Power-Up only.

Following platforms are not supported:

Support of non-standard Trello pricing plans

Users utilizing Trello paid options listed below, will experience the Gantt chart not working.

Trello Business

We are working on fixing BigPicture Trello power-up for this paid option.

Trello Enterprise

Due to extended Trello Enterprise functionalties, BigPicture is not compatible with this paid option, yet.


Together with Trello team we are working on fixing both issues listed above.

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