Before you start!
- Important: before installing the app visit Atlassian Marketplace and check which Jira versions are compatible with BigPicture.
To check for updates make sure you have an Internet connection and check the Manage apps section of the Jira administration.
We do recommend to backup your Jira and check the release notes for any known bugs and planned changes such as migration to a new module.
In case you encounter any problems use your backup and follow the reporting procedure and provide us with Jira logs.
- We do not recommend a rollback to an earlier version. Use the backup and install the exact version which was installed when the backup was created.
After BigPicture app is upgraded or enabled, the app runs a full scope synchronization process of all existing active (not closed) Programs. As a result, there is an increased probability that all active Programs will be synchronized once a user wants to open a given Program and start working with it.
Installing BigPicture app in Jira
We recommend to install the app using the Atlassian's Universal Plugin Manager which will always install the latest version and - what's more important - the one compatible with your Jira instance.
You have to be logged in using an admin account in order to install the app - go to Jira Administration → Add-ons → Find new Add-ons and search for "BigPicture".
Curious about BigPicture Enterprise? Click here to learn more about it!
If your instance is not connected to the Internet, or you would like to test a specific version, visit this website to see all available versions. Be careful to choose the version for your Jira instance! When sure, click on the desired version to expand its row. Hit "Download" on the right-hand side.
The only thing left is to upload the file to Jira. This can be done in Jira Administration → Add-ons → Manage Add-ons. Select "Upload add-on" on the right-hand side.