About BigPicture

BigPicture installation and updates

Quick start with BigPicture

BigPicture Sizing Guide

Cloud vs. Server - Key Differences in BigPicture on These Platforms

BigPicture Export

Progress Tracking

Tutorials and tips


 BigPicture 7.10 and earlier

Concept of a Program

Setting up BigGantt and BigPicture to support next-gen projects

 BigPicture release notes

BigPicture Cloud Backlog


About BigGantt

BigGantt installation and updates

Cloud vs. Server - Key Differences in BigPicture on These Platforms

 BigGantt release notes

 Release notes
 Jira Cloud

 Jira Server


 BigPicture Enterprise
 Jira Cloud

 Jira Server

 Jira Cloud

 Jira Server

 Jira Cloud

 Jira Server

Knowledge Base

Tutorials and tips

Trust Center

BigPicture 8 is here!

Discover the landmark edition of the Atlassian Marketplace top-selling app! The new version is available to all Cloud, Server and Data Center users. Visit BigPicture 8 Documentation to learn more about it.


If you want to start using our plugin afresh, here is how to make sure that there will be no old data interference after reinstall.

Simply follow the procedure below.

Applies to:

The Procedure

  1. Disable your Plugin
  2. In your JIRA database, please delete all of tables, sequences and other objects which begin with:
    1. AO_0456E7_ - for BigPicture
    2. AO_8AC478_ - for BigGantt
    3. AO_DA6AB9_ - for BigTemplate

  3. Execute the following script:

    select id1, id2
    from propertystring s
    inner join propertyentry p on =
    where p.property_key = 'AO_0456E7_#';

    delete from propertystring where ID = <id1>;

    delete from propertyentry where ID = <id2>;

Depending on the plugin's database you would like to alter, 'AO_0456E7_#' should be replaced with 'AO_8AC478_#' or 'AO_DA6AB9_#' in the script given above. 

In case of any problems

If you are still having trouble following these steps, or your problem is more complicated, you are always welcome to contact our Support Team via the Service Desk. We are always more than happy to help.