About BigPicture

BigPicture installation and updates

Quick start with BigPicture

BigPicture Sizing Guide

Cloud vs. Server - Key Differences in BigPicture on These Platforms

BigPicture Export

Progress Tracking

Tutorials and tips


 BigPicture 7.10 and earlier

Concept of a Program

Setting up BigGantt and BigPicture to support next-gen projects

 BigPicture release notes

BigPicture Cloud Backlog


About BigGantt

BigGantt installation and updates

Cloud vs. Server - Key Differences in BigPicture on These Platforms

 BigGantt release notes

 Release notes
 Jira Cloud

 Jira Server


 BigPicture Enterprise
 Jira Cloud

 Jira Server

 Jira Cloud

 Jira Server

 Jira Cloud

 Jira Server

Knowledge Base

Tutorials and tips

Trust Center

BigPicture 8 is here!

Discover the landmark edition of the Atlassian Marketplace top-selling app! The new version is available to all Cloud, Server and Data Center users. Visit BigPicture 8 Documentation to learn more about it.

The Data Center deployment option is designed for high availability and performance at scale when hosting Atlassian applications in your own data center. Pur plugins should run flawlessly no them, but a workaround to enable BigPicture right after installation may be needed (per this info).

This Knowledge Base article was written specifically for the Atlassian Server platform. Due to the Restricted functions in Atlassian Cloud apps, the contents of this article cannot be applied to Atlassian Cloud applications.


After installing BigPicture Plugin for JIRA add-on, the plugin has been disabled.

The following appears in the atlassian-jira.log:


2015-11-27 07:29:45,694 ThreadPoolAsyncTaskExecutor::Thread 36 ERROR xx xx xx xxx /rest/plugins/1.0/ [jira.server.hibernate.JIRADatabaseConfiguration] JIRADataSource reading database configuration problem. JIRA home location: /path/to/shared_home /path/to/shared_home/dbconfig.xml (No such file or directory)
    at eu.softwareplant.ganttlib.adapter.jira.server.hibernate.JIRADatabaseConfiguration.initXMLDocument(



Known occurances:

  • JIRA DC 6.4.12 + BigPicture Plugin for JIRA v3.1.0-jira6


The add-on is trying to read the database configuration but it couldn't find the db configuration file in the shared home directory (via /path/to/shared_home) path. In the JIRA DC installation, dbconfig.xml is not required to be in the shared home directory.


Copy JIRA dbconfig.xml to /path/to/shared_home/ path and restart JIRA