Due to the cloud platform architecture, the Team-managed projects are not fully supported. You can find more information here.
We advise using standard scrum projects. Here is a quick instruction on which project type to select.
If you spot similar warnings, it would usually mean that you need to add missing custom fields to your project screens.
Identifying missing fields
First of all, you need to identify the numbers of your custom fields, so find the name of the numbered custom fields used by the plugin. These fields have different numbers for different instances, so you have to pay attention to your 'Program warnings' screen, which gives you the 'Project key' and the 'customfield_number' you need to look after.
Now go to Settings >> Add-ons >> BigPcture/BigGantt Task configuration menu on the left and find the fields.
You might want to use CTRL+F to find it.
Adding missing fields to your project
Once you know what your fields are, you have to add these fields to the screens of your project.
Go to your projects in Jira and choose the project identified by the KEY you see in the error prompt.
Choose an issue, open it in a new browser tab.
From the 'Admin' drop-down menu, choose 'Where is my field?'.
Start typing the name of the field related to your error and choose it from the options displayed.
Once you get the dialog box, scroll down the prompt and click the "Scrum Default Issue Screen" link next to the red [X] icon (or another screen to set your particular configuration).
It will take you to the "Issues Configuration screen."
Here, you need to add the name of the field related to your error as stated in the bottom 'Select Field' input.
Be sure to add all your missing fields.
Clearing the error log
The final step is to click the 'Clear log' button as soon as the pop-up error message appears again.
If you still need more information, you can find detailed documentation in this article.
In case you still have problems
Finally, you can always contact our helpful support via the Service Desk.