Get help with BigPicture, BigGantt, and BigTemplate
Whatever Agile, Classic, or Hybrid methodologies you work in, our Apps will immensely increase your effectiveness and efficiency.
Concept of a Box
The concept of Boxes we introduced to BigPicture and BigGantt makes project and project portfolio management as easy as …
Initial configuration
This article outlines the most essential configuration steps required to start using the App and provides guidance and b …
Troubleshooting
In this section you will find the most common question and the reporting procedure: BigPicture - BigTemplate (Compatibil …
- Backup and restore
- Clean Install BigPlugins
- Cloning and Import problems
- Copy of the production data from Cloud to Cloud instance
- Generating reports using BigPicture database tables
- Short guide to security settings (access and roles)
- Start/end date of newly created tasks
- Task in multiple Boxes
- Task synchronization with sub-Boxes (Timeboxes)
- App Access from a Jira project level - missing permissions
- App enable timeout - Increase of plugins startup time
- BigPicture Installation and Updates
- BigPicture logs - diverting to a separate file
- BigTemplate pdf export does not work due to problem with SSL certificate
- Extracting Jira Support zip (plugin doesn't start)
- Hey... let me in!
- Jira Cloud
- Jira Corrupted Index
- Support e-mail notifications
- Support request - details to include
- There is a problem with at least one scope element
- Troubleshooting front-end performance problems
- Warning Log
- Warning Messages