About BigPicture

BigPicture installation

Quick start with BigPicture

Roadmap module

 Scope module (BP 7)

Export in BigPicture

Tutorials and tips


 BigPicture release notes

BigPicture Cloud Backlog

 Release notes
 Jira Cloud

 Jira Server


 Jira Cloud

 Jira Server

 Jira Cloud

 Jira Server

Knowledge Base

Tutorials and tips

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titleNext-Gen Disclaimer

Please be informed that we do not support due to cloud platform architecture Next-Gen Project. Please use the standard Jira project type in order to be able to use BigPicture plugin.

Image Removed

Projects are not fully supported. Please find more information here

We advise using standard scrum projects. Here is a quick instruction which project type to select.

If you are seeing similar warnings it would usually mean that you need to add missing custom fields to your project screens.

Identify your missing fields

First of all you need to identify what your custom fields stand for. These fields have numbers and obviously are different for different instances so you have to pay attention to your 'Program warnings' screen which gives you the 'Project key' and the 'customfield_number' you need to look after.

Now go to Settings >> Add-ons >> BigPcture/BigGantt Task configuration menu on the left and find the fields.

Add the missing fields to your project

Once you know what your fields are, you have to add these fields to the screens of your project.

Go to your projects in Jira and choose the project identified by the KEY you see in the error prompt.

Choose any issue, open it in new browser tab.

From the 'Admin' dropdown menu choose 'Where is my field?'

Start typing in the name of the field which you identified is related to your error and choose it from loaded options.

Once you get the dialog box , scroll down the prompt and click the "Scrum Default Issue Screen" link next to red [X] icon (or another screen which is the proper screen to configure for your particular configuration).

It will take you to the "Issues Configuration screen".

Here you need to add the name of the field which you identified is related to your error at the bottom 'Select Field' input.

Be sure to add all your missing fields.

Clear the error log

The final step is to click 'Clear log' button as soon as the pop-up error message appears again.

That's it but if you still need more information you can find detailed documentation in this article.

In case you still have problems

Finally in case you still need help remember, you can always contact our helpful support staff at who are always happy to help.



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