Technical Problems

Q: I can't export Gantt to MSExcell or MSProject in BigPicture or BigGantt

A: There are two possible causes of this problem:

  1. Because of new functionalities or bug fixes there is need to upgrade BigTemplate. Since BigPicture 6.0.9 and BigGantt 3.0.8 at least BigTemplate 2.1.4 is needed, otherwise export might not work. Please verify your BigPicture/BigGantt and BigTemplate version.
  2. Errors not related to products versions please contact our support team via the Service Desk if you wish to find out more.